Frequently Asked Questions
What oil to use in GearMotive Dogbox
– Transmission with LSD inside (FWD): “Limited Slip/LS” marked 75W-140
– Transmission without LSD (RWD):Transmission/Diff oil API GL5/6 75W-140
– Recommended oil Omega 690 SAE90 or 75W140 transmission oil.
Example alternatives, Motul Gear Competition 75w140, Liqui Moly 75W-140, Tribodyn 75W-140, Castrol Syntrax 75W-140
Are GearMotive products covered by warranty?
New products assembled by GearMotive or GearMotive authorised reseller are covered by start-up warranty, which includes the initial tests to verify product works properly. Start-up warranty is not given, if transmission is disassembled or assembled by non-authorised person.
In the case of transmission break down, broken parts are analyzed by GearMotive and if there is a very clear manufacturing issue visible the warranty covers only parts having the manufacturing error, and if transmission has been used according to other GearMotive given conditions. Warranty covers errors happened in design, machining, heat-treatment or assembly and either of these, which has clearly been a reason for failure.
A customer can register a new dogbox to gain extended 6 Months warranty against sudden break down, not covering user error.
What is not covered by the warranty?
Can I assemble a gearset myself?
Some of the gearset installations require transmission case modifications, therefore it depends very much about the product if assembly must be made in GearMotive shop. Some models are easier to assemble and they can be installed by GearMotive authorised shops.